These Edge processes add up and consume a lot of RAM. Sometimes Edge stops responding because the tabs you have closed over time never actually shut the process. Then relaunch the Microsoft Edge browser and inspect if problems with Edge not responding have been fixed. Step 4: Select Cookies and Cache and hit Clear data at the bottom. Step 3: Navigate to Clear Browsing data > Choose What to Clear. Step 2: Go to Settings > Privacy, Search, and Services. Step 1: Open Microsoft Edge and tap on the three-dot menu above. When Microsoft Edge does not respond in Windows 10, you can clear the browsing history, cache, and cookies for your browser. If there is overburdened browsing data in your Microsoft Edge, that may make the browser slow or stop responding entirely. It’s almost always safe to clear the cache, so there’s no reason not to try it. Clear Cache and CookiesĪ corrupted cache can ruin your day.
On the flip side, if the other browser connects fine, the issue is only with the Edge browser, and you can continue with our troubleshooting guide. If you can’t connect to the web using other browsers, you know there’s still a problem with your internet connection and not Edge. Open Google Chrome or Firefox and try to open a few sites. If the status does say that, you’ll also want to test the internet connection with a different browser to ensure the issue is centered only on Edge.
Navigate to Network & Internet > Status and make sure that it says ‘You’re connected to the Internet’. Open the Settings app on Windows 10 (Use Windows + I keyboard shortcut). You need to check if your device is connected to a stable internet connection. Let’s start with the basic troubleshooting step to fix the Edge issue. Make Sure You Are Connected to the Internet Check the step-by-step instructions below and troubleshoot the Edge issues on Windows. Instead, you can follow this guide and fix the Microsoft Edge not responding error.
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